TERMS OF SERVICE
Effective Date: May 23, 2026
PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCESSING OR USING THE DOCSTRAIL PLATFORM. BY CLICKING “I AGREE,” CHECKING THE ACCEPTANCE BOX, OR OTHERWISE ACCESSING OR USING DOCSTRAIL, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND ALL INCORPORATED POLICIES. IF YOU DO NOT AGREE, YOU MUST NOT ACCESS OR USE THE PLATFORM.
1. PARTIES, ACCEPTANCE, AND CLICKWRAP AGREEMENT
1.1 Parties
These Terms of Service (“Agreement” or “Terms”) constitute a legally binding contract between Arccus Inc., an Illinois corporation (“Company,” “we,” “us,” or “our”), the owner and operator of DocsTrail (the “Platform” or “Service”), and the business entity or individual accessing or using the Platform (“Customer,” “Subscriber,” or “you”). DocsTrail is a product wholly owned and operated by Arccus Inc., with its principal place of business in Naperville, DuPage County, Illinois, United States.
1.2 Clickwrap Acceptance
This Agreement is enforced through a clickwrap mechanism. You must manually check an unchecked checkbox at the point of account creation to indicate your acceptance. No automated or pre-selected acceptance will be recognized. The act of checking that checkbox, clicking “Create Account,” “Sign Up,” or any functionally equivalent button constitutes your express, unambiguous, and legally binding acceptance of this Agreement and our Privacy Policy.
1.3 Representation of Authority
By accepting this Agreement, you represent and warrant that: (a) you are at least eighteen (18) years of age; (b) you are a duly authorized representative of a validly existing business entity; (c) you have full legal authority to bind that business entity to this Agreement; (d) you are not accepting this Agreement on behalf of yourself as a natural person consumer; and (e) your use of the Platform is solely for commercial and business purposes. If you do not satisfy all of the foregoing conditions, you are prohibited from using the Platform.
1.4 Amendments
We reserve the right to modify these Terms at any time in our sole discretion. Amended Terms will be posted on the Platform with a revised effective date. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the modified Terms. You are responsible for reviewing these Terms periodically. We may, but are not obligated to, notify you of material changes by email.
2. PLATFORM DESCRIPTION AND SCOPE OF SERVICE
2.1 Platform Description
DocsTrail is a secure, cloud-based business-to-business (“B2B”) electronic signature and document management platform. The Platform enables authorized business users to: (a) upload documents in supported file formats; (b) apply digital signatures to documents; (c) route documents to multiple designated recipients for legally binding signature collection; (d) maintain a cryptographically verifiable audit trail of signature activity; and (e) access document management features through the web application and mobile application (“Mobile App”).
2.2 B2B Commercial Use Only
THE PLATFORM IS DESIGNED AND INTENDED EXCLUSIVELY FOR COMMERCIAL, BUSINESS, AND PROFESSIONAL USE BY BUSINESS ENTITIES AND THEIR AUTHORIZED PERSONNEL. The Platform is NOT intended for, and must NOT be used for, any personal, consumer, household, or non-commercial purpose. By accepting these Terms, you represent and warrant that all use of the Platform by you and your Authorized Users is strictly commercial in nature. To the fullest extent permitted by applicable law, consumer protection statutes, regulations, and rights that apply exclusively to natural persons acting outside the scope of their trade, business, or profession shall not apply to any transaction under this Agreement.
2.3 Service Modifications
We reserve the right to modify, update, suspend, or discontinue the Platform or any features thereof at any time, with or without notice, for any reason including maintenance, security, or business operations. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.
2.4 Beta Features
Features designated as “beta,” “preview,” “early access,” or similar are provided without warranty of any kind and may be withdrawn at any time. Your use of such features is at your sole risk.
3. ACCOUNT REGISTRATION AND SECURITY
3.1 Registration Requirements
To access the Platform, you must register for an account by providing accurate, complete, and current information about yourself and your business entity. You agree to update such information as necessary to keep it accurate and current. We reserve the right to refuse registration or terminate accounts at our sole discretion.
3.2 Account Credentials
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account, whether authorized or not. You must notify us immediately at legal@docstrail.com of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to safeguard your credentials.
3.3 Authorized Users
You may designate employees, contractors, or agents of your business entity as authorized users (“Authorized Users”) of the Platform under your account. You are responsible for ensuring that all Authorized Users comply with this Agreement. Any breach of this Agreement by an Authorized User will be deemed a breach by you. You must promptly revoke access for any Authorized User who is no longer authorized to use the Platform.
3.4 One Account Per Entity
Each business entity may maintain only one primary account unless otherwise expressly agreed in writing by us. Multiple accounts created to circumvent usage limits or subscription tiers are prohibited and may result in immediate termination of all accounts.
4. SUBSCRIPTION PLANS, FEES, AND PAYMENT
4.1 Subscription Plans
The Platform is available through monthly and annual subscription plans (each, a “Subscription”). Current pricing, plan features, and applicable limitations are set forth on our pricing page at https://docstrail.com/pricing, which may be updated from time to time at our sole discretion. A free account or trial plan (“Free Tier”) may be made available subject to the limitations set forth in these Terms.
4.2 Payment Obligations
By selecting a paid Subscription, you authorize us (or our designated payment processor) to charge your designated payment method at the beginning of each billing cycle (monthly or annual, as elected). All fees are quoted and payable in United States Dollars (USD). You represent that you have the authority to authorize charges to the payment method provided.
4.3 Automatic Renewal
All Subscriptions automatically renew at the end of each billing cycle at the then-current rate unless you cancel prior to the renewal date in accordance with Section 4.5. By subscribing, you authorize recurring charges to your payment method on each renewal date.
4.4 Price Changes
We reserve the right to change Subscription pricing at any time. We will provide at least thirty (30) days advance written notice (which may be by email) of any price increase. Your continued use of the Platform after the effective date of a price change constitutes acceptance of the new pricing.
4.5 Cancellation
You may cancel your Subscription at any time through your account dashboard or by contacting us at billing@docstrail.com. Cancellation will take effect at the end of the then-current billing period. Your access to paid features will continue through the end of that billing period.
4.6 No Refunds
ALL SUBSCRIPTION FEES ARE STRICTLY NON-REFUNDABLE. WE DO NOT OFFER REFUNDS, CREDITS, OR PRORATIONS FOR ANY PAID SUBSCRIPTION PERIOD, WHETHER MONTHLY OR ANNUAL, OR FOR ANY UNUSED PORTION OF A SUBSCRIPTION TERM, PARTIAL MONTHS, DOWNGRADES, OR EARLY CANCELLATIONS. THIS NO-REFUND POLICY APPLIES TO ALL CIRCUMSTANCES EXCEPT WHERE EXPRESSLY REQUIRED BY APPLICABLE LAW THAT CANNOT BE CONTRACTUALLY WAIVED.
4.7 Taxes
You are responsible for all applicable taxes, levies, and duties imposed by any governmental authority on your Subscription, excluding taxes based solely on our net income. If we are required to collect such taxes, they will be added to your invoice.
4.8 Late Payments and Suspension
If any payment is not received when due, we reserve the right to suspend your account and access to the Platform without notice until all outstanding amounts are paid in full. We may also charge interest on overdue amounts at the rate of 1.5% per month, or the maximum rate permitted by applicable law, whichever is lower.
5. ACCEPTABLE USE AND PROHIBITED CONDUCT
5.1 Permitted Use
You may use the Platform solely for lawful, commercial business purposes in accordance with this Agreement, applicable law, and any documentation or guidelines we provide.
5.2 Prohibited Activities
You and your Authorized Users shall not:
• Use the Platform for any personal, consumer, or non-commercial purpose;
• Upload, transmit, store, or process any content that is illegal, defamatory, harassing, obscene, tortious, or that infringes or misappropriates the intellectual property rights of any third party;
• Use the Platform to execute fraudulent, forged, or unauthorized signatures or to facilitate identity fraud;
• Impersonate any person, entity, or business, or falsely claim authority to bind a third party;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Platform;
• Attempt to probe, scan, or test the vulnerability of the Platform or breach any security or authentication measures;
• Use automated scripts, bots, scrapers, crawlers, or other automated tools to access or interact with the Platform;
• Circumvent, disable, or interfere with security-related features of the Platform;
• Resell, sublicense, lease, or otherwise transfer access to the Platform to any third party without our written consent;
• Use the Platform in any manner that could damage, disable, overburden, or impair the Platform’s servers or networks;
• Violate any applicable federal, state, local, or foreign law, regulation, or rule;
• Engage in any activity that is harmful to us, our users, or any third party.
5.3 Compliance with Laws
You are solely responsible for ensuring that your use of the Platform and the documents you process through the Platform comply with all applicable laws, including without limitation those governing electronic signatures, data protection, privacy, and the specific subject matter of the documents executed.
5.4 Monitoring and Enforcement
We reserve the right (but not the obligation) to monitor use of the Platform to ensure compliance with these Terms. We may investigate suspected violations and may take any action we deem appropriate, including suspending or terminating your access, removing content, and cooperating with law enforcement authorities.
6. CUSTOMER CONTENT AND DATA
6.1 Ownership of Customer Content
As between you and us, you retain all right, title, and interest in and to the documents, data, and other content you upload to or process through the Platform (“Customer Content”). You grant us a limited, non-exclusive, royalty-free, worldwide license to host, store, transmit, process, and display Customer Content solely as necessary to provide the Platform and fulfill our obligations under this Agreement.
6.2 Responsibility for Customer Content
You are solely responsible for all Customer Content and for the accuracy, quality, legality, and appropriateness of that content. We do not review, verify, or validate the contents of documents you process through the Platform, and we expressly disclaim all liability arising from Customer Content.
6.3 Data Processing
To the extent that Customer Content includes personal data of third parties (such as document signatories), you represent and warrant that you have obtained all necessary consents and have the legal authority to submit such data to the Platform for processing. Our handling of personal data is further described in our Privacy Policy.
6.4 Data Backup
While we employ industry-standard measures to protect and back up Customer Content, we do not guarantee that Customer Content will not be lost, corrupted, or inadvertently deleted. You are strongly advised to maintain independent backups of all important Customer Content outside the Platform.
6.5 Retention and Deletion
Upon termination of your account, we may retain Customer Content for a commercially reasonable period to facilitate account recovery or comply with legal obligations, after which we may permanently delete such content. You are solely responsible for exporting and retaining any Customer Content you wish to preserve prior to account termination.
7. INTELLECTUAL PROPERTY
7.1 Our Intellectual Property
The Platform, including all software, algorithms, interfaces, logos, trade names, trademarks, service marks, documentation, and other materials incorporated therein (collectively, “Company IP”), is owned exclusively by Arccus Inc. or its licensors and is protected by United States and international intellectual property laws. All rights not expressly granted herein are reserved.
7.2 License to Customer
Subject to your compliance with this Agreement and timely payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for your internal business purposes during your Subscription term.
7.3 Restrictions
You shall not copy, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Company IP, except as expressly permitted by this Agreement or with our prior written consent.
7.4 Feedback
If you provide us with any feedback, suggestions, or ideas regarding the Platform (“Feedback”), you hereby assign to us all rights in such Feedback, and we may use it for any purpose without compensation or attribution to you.
8. ELECTRONIC SIGNATURE COMPLIANCE
8.1 Legal Framework
The Platform is designed to facilitate electronic signatures in compliance with the Electronic Signatures in Global and National Commerce Act (“ESIGN Act”), 15 U.S.C. § 7001 et seq., and the Illinois Uniform Electronic Transactions Act, 815 ILCS 333 (“Illinois UETA”). Nothing in these Terms shall be construed as legal advice regarding the enforceability of any specific electronically signed document.
8.2 No Guarantee of Enforceability
While the Platform is designed to produce audit trails and signature records consistent with applicable law, WE DO NOT WARRANT OR GUARANTEE THAT ANY ELECTRONICALLY SIGNED DOCUMENT PROCESSED THROUGH THE PLATFORM WILL BE LEGALLY ENFORCEABLE IN ANY SPECIFIC JURISDICTION OR FOR ANY SPECIFIC PURPOSE. Enforceability depends on many factors outside our control, including the nature of the underlying transaction, the laws of the applicable jurisdiction, and the conduct of the parties. You are solely responsible for determining whether electronic signatures are legally valid and appropriate for your specific use case.
8.3 Excluded Document Types
The Platform is not intended for, and you shall not use the Platform to execute, documents that are excluded from the scope of the ESIGN Act or Illinois UETA, including without limitation wills, codicils, testamentary trusts, documents relating to adoption, divorce, or other matters of family law (to the extent excluded by statute), court orders, and any other document type for which applicable law specifically prohibits or restricts electronic signatures.
8.4 Audit Trail
The Platform generates an electronic audit trail recording the identity information provided by signatories, IP addresses, timestamps, and document versions. You acknowledge that the completeness and reliability of the audit trail depends in part on the accuracy of information provided by signatories and on factors outside our control. We do not independently verify the identity of any signatory.
9. CONFIDENTIALITY
9.1 Mutual Confidentiality
Each party agrees to keep confidential any non-public, proprietary information disclosed by the other party in connection with this Agreement that is identified as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure (“Confidential Information”). Each party agrees to use the other party’s Confidential Information solely for purposes of performing its obligations or exercising its rights under this Agreement.
9.2 Exceptions
Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no breach of this Agreement; (b) was rightfully known to the receiving party prior to disclosure; (c) is independently developed by the receiving party without use of the disclosing party’s Confidential Information; or (d) is required to be disclosed by law, regulation, or court order, provided that the receiving party gives the disclosing party prompt notice and cooperates in seeking a protective order.
10. DISCLAIMER OF WARRANTIES
THE PLATFORM IS PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ARCCUS INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS (COLLECTIVELY, “COMPANY PARTIES”) EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION:
• All implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement;
• Any warranty that the Platform will be uninterrupted, error-free, virus-free, or secure, or that defects will be corrected;
• Any warranty that the results obtained from the use of the Platform will be accurate, complete, or reliable;
• Any warranty that the Platform will be available at any particular time or location;
• Any warranty regarding the legal enforceability of any document executed through the Platform;
• Any warranty arising from course of dealing, usage, or trade practice.
THE COMPANY PARTIES SHALL NOT BE LIABLE FOR ANY DELAYS, INTERRUPTIONS, OR ERRORS IN THE PLATFORM CAUSED BY CIRCUMSTANCES BEYOND OUR REASONABLE CONTROL, INCLUDING SERVER DOWNTIME, SCHEDULED MAINTENANCE, THIRD-PARTY SERVICE FAILURES, INTERNET DISRUPTIONS, POWER OUTAGES, OR FORCE MAJEURE EVENTS. WE EXPLICITLY DISCLAIM ANY LIABILITY FOR LOSSES OR DAMAGES RESULTING FROM PLATFORM DOWNTIME THAT AFFECTS THE TIMING OF THIRD-PARTY TRANSACTIONS OR DOCUMENT EXECUTION DEADLINES.
11. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
11.1 Exclusion of Consequential Damages
IN NO EVENT SHALL ANY COMPANY PARTY BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION: LOST PROFITS; LOST REVENUE; LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSS OF DATA; LOSS OF GOODWILL; COST OF SUBSTITUTE GOODS OR SERVICES; HARM RESULTING FROM HUMAN ERRORS IN DOCUMENT EXECUTION; OR ANY OTHER SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF A COMPANY PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
11.2 Aggregate Liability Cap — Paid Subscribers
THE TOTAL AGGREGATE LIABILITY OF THE COMPANY PARTIES TO YOU FOR ALL CLAIMS ARISING UNDER OR RELATED TO THIS AGREEMENT, THE PLATFORM, OR THE SERVICES — REGARDLESS OF THE CAUSE OF ACTION, THE FORM OF THE CLAIM (CONTRACT, TORT, STATUTE, OR OTHERWISE), OR THE NUMBER OF CLAIMS — SHALL NOT EXCEED THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO ARCCUS INC. IN THE THREE (3) CALENDAR MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM FIRST AROSE.
11.3 Aggregate Liability Cap — Free Tier Users
NOTWITHSTANDING SECTION 11.2, FOR USERS ACCESSING THE PLATFORM THROUGH A FREE ACCOUNT, FREE TRIAL, OR ANY OTHER NO-CHARGE ACCESS TIER, THE TOTAL AGGREGATE LIABILITY OF THE COMPANY PARTIES SHALL NOT EXCEED ONE HUNDRED UNITED STATES DOLLARS (USD $100.00) IN THE AGGREGATE, REGARDLESS OF THE NUMBER OR NATURE OF CLAIMS.
11.4 Essential Basis
THE PARTIES ACKNOWLEDGE THAT THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION 11 REFLECT A REASONABLE ALLOCATION OF RISK AND ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. THESE LIMITATIONS APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
11.5 Time Limitation on Claims
ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO USE OF THE PLATFORM OR THESE TERMS MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE, OR IT SHALL BE FOREVER BARRED, REGARDLESS OF ANY STATUTE OF LIMITATIONS TO THE CONTRARY.
12. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless the Company Parties from and against any and all claims, actions, suits, proceedings, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your or your Authorized Users’ use of or access to the Platform; (b) any Customer Content; (c) your violation of this Agreement or any applicable law; (d) your violation of any third-party right, including any intellectual property right or privacy right; (e) your execution, use, or reliance on any document processed through the Platform; or (f) any dispute between you and a signatory or third party in connection with a document executed through the Platform.
13. DISPUTE RESOLUTION, ARBITRATION, AND CLASS ACTION WAIVER
13.1 Informal Dispute Resolution — Mandatory
BEFORE INITIATING ANY FORMAL DISPUTE RESOLUTION PROCEEDING, THE PARTIES AGREE TO ATTEMPT TO RESOLVE ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE PLATFORM INFORMALLY. The party initiating the dispute must send written notice to the other party describing the nature of the dispute and the relief sought. The parties shall then attempt to negotiate in good faith for a period of thirty (30) calendar days following receipt of such notice (“Negotiation Period”). Notice to us shall be sent by email to legal@docstrail.com with the subject line “Dispute Notice.” Initiation of formal proceedings prior to expiration of the Negotiation Period shall be grounds for dismissal.
13.2 Binding Arbitration
IF THE DISPUTE IS NOT RESOLVED THROUGH INFORMAL NEGOTIATION WITHIN THE NEGOTIATION PERIOD, THE DISPUTE SHALL BE FINALLY RESOLVED BY BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) UNDER ITS COMMERCIAL ARBITRATION RULES, OR, AT YOUR ELECTION, BY JAMS UNDER ITS STREAMLINED ARBITRATION RULES AND PROCEDURES, IN EACH CASE AS AMENDED FROM TIME TO TIME. The arbitration shall be conducted in the English language, seated in DuPage County, Illinois, United States. Judgment on any arbitration award may be entered in any court of competent jurisdiction.
13.3 Class Action Waiver
YOU AND ARCCUS INC. EACH AGREE THAT ALL CLAIMS MUST BE BROUGHT IN EACH PARTY’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. BY ENTERING INTO THIS AGREEMENT, YOU AND ARCCUS INC. EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.
13.4 Waiver of Jury Trial
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BOTH PARTIES IRREVOCABLY WAIVE ANY AND ALL RIGHTS TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY.
13.5 Arbitration Fees
The allocation of arbitration fees and costs shall be governed by the applicable rules of AAA or JAMS. If the arbitrator determines that your claim was frivolous or brought in bad faith, you shall be responsible for all fees and costs incurred by us in connection with the arbitration.
13.6 Provisional Remedies
Notwithstanding the foregoing, either party may seek provisional, injunctive, or equitable relief from a court of competent jurisdiction in DuPage County, Illinois, to the extent necessary to protect that party’s rights or property pending the conclusion of arbitration proceedings.
13.7 Severability of Arbitration Clause
If any portion of this Section 13 is found to be unenforceable, the remaining portions shall remain in full force and effect. If the class action waiver is found unenforceable with respect to any particular claim, that claim shall proceed in court rather than in arbitration, and the remaining claims shall proceed in arbitration.
14. GOVERNING LAW AND VENUE
This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law principles. Subject to the mandatory arbitration provisions of Section 13, the parties irrevocably consent to exclusive personal jurisdiction and venue in the state and federal courts serving Naperville and DuPage County, Illinois, for any proceeding not subject to arbitration. You waive any objection to the laying of venue in such courts and any claim of inconvenient forum.
15. TERM AND TERMINATION
15.1 Term
This Agreement commences on the date you first accept it and continues until terminated in accordance with this Section.
15.2 Termination by You
You may terminate this Agreement at any time by canceling your Subscription as set forth in Section 4.5 and ceasing all use of the Platform. Termination does not entitle you to any refund of prepaid fees.
15.3 Termination by Us
We may suspend or terminate your access to the Platform and this Agreement at any time, with or without cause, and with or without notice, including for: (a) breach of this Agreement; (b) non-payment of fees; (c) conduct we reasonably believe is harmful to us, other users, or third parties; or (d) at our sole discretion for any business reason. In the event of termination for cause, no refund of any prepaid fees shall be owed.
15.4 Effect of Termination
Upon termination, all licenses granted to you hereunder immediately terminate, and you must cease all use of the Platform. Sections 6.5, 7, 9, 10, 11, 12, 13, 14, 15.4, and 16 shall survive any termination or expiration of this Agreement.
16. THIRD-PARTY SERVICES
The Platform may integrate with or rely upon third-party services, APIs, software, and infrastructure providers. We are not responsible for the acts or omissions of any third-party provider, and we do not warrant or assume any liability for third-party services. Your use of any third-party services may be subject to separate terms and conditions between you and the applicable third party.
17. MOBILE APPLICATION
If you access the Platform through our Mobile App, additional terms may apply as required by the applicable mobile application marketplace (e.g., Apple App Store or Google Play). In the event of conflict between those marketplace terms and these Terms, these Terms shall govern to the extent permitted by the marketplace’s policies. We do not warrant that the Mobile App will be compatible with all devices or operating systems.
18. EXPORT COMPLIANCE
You represent and warrant that you are not (a) located in a country subject to a U.S. government embargo or that has been designated by the U.S. government as a “terrorist supporting” country; (b) listed on any U.S. government list of prohibited or restricted parties; or (c) otherwise prohibited from receiving the Platform under applicable U.S. export laws. You agree to comply with all applicable export control laws and regulations.
19. FORCE MAJEURE
We shall not be liable for any failure or delay in performance under this Agreement to the extent resulting from causes beyond our reasonable control, including without limitation acts of God, natural disasters, pandemic, epidemic, war, acts of terrorism, civil unrest, governmental actions, telecommunications or internet failures, or third-party service provider outages (“Force Majeure Events”). This Section does not excuse your payment obligations.
20. NOTICES
All legal notices to us shall be sent in writing by email to legal@docstrail.com or by certified mail to Arccus Inc., Naperville, DuPage County, Illinois, United States. Notices to you shall be sent to the email address associated with your account. Notices are deemed received: (a) immediately upon sending for email, unless a delivery failure notification is received; and (b) three (3) business days after mailing for certified mail.
21. ASSIGNMENT
You may not assign or transfer this Agreement, or any rights or obligations hereunder, without our prior written consent, which may be withheld in our sole discretion. Any purported assignment in violation of this Section is null and void. We may assign this Agreement without restriction in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.
22. ENTIRE AGREEMENT AND SEVERABILITY
This Agreement, together with our Privacy Policy and any other policies incorporated by reference herein, constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous understandings, representations, and agreements, whether oral or written. If any provision of this Agreement is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if it cannot be so modified, and the remaining provisions shall continue in full force and effect.
23. WAIVER
No failure or delay by either party in exercising any right, power, or privilege under this Agreement shall operate as a waiver thereof. No single or partial exercise of any right, power, or privilege shall preclude any other or further exercise thereof. A written waiver of any breach shall not constitute a waiver of any subsequent breach.
24. RELATIONSHIP OF THE PARTIES
The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, employment, agency, or fiduciary relationship between the parties. Neither party has the authority to bind the other in any respect.
25. CONTACT INFORMATION
For questions about these Terms of Service, please contact us at:
Arccus Inc. | DocsTrail
1035 Thackery Ln, Naperville, Illinois, United States
Email: legal@docstrail.com
Website: https://docstrail.com
Last Updated: May 23, 2026